We have warehouses in the United States now. So the order will be shipped from US warehouse.
2. Shipping time and shipping costs
- The shipping time is generally 2-5 working days, no additional shipping fee is required (currently only sold in the United States)
- Because logistics is affected by weather and holidays, sometimes it may exceed the above time range, please understand!
- Warehouse colleagues do not go to work on weekends, so weekend orders will be delayed until Monday delivery!
3.How will my goods be shipped?
USPS/UPS/DHL/FeDex and Amazon logistics Standard Shipping is our shipping methods.
4.If I order multiple items, will they be delivered at the same time?
We try to ensure that all your items arrive at the same time. Sometimes, our products are not always sent together, because different shipping methods may be used and stock of products may not be available, need to ship from another warehouse, depending on the product.
5.After the package is shipped out, can I change the delivery address of the package?
Unfortunately, once the product is on the road, we will not be able to change the shipment. So please make sure your delivery address is correct!
6.What should I do when I receive a product that is different from the product I ordered?
Please contact us via rilandwelder.us@gmail.com.
7.The product I received is not working properly, can it be replaced?
- Certainly! If there is a problem with the package you received, please contact us in time after you sign for the package!
- After we receive your return package, we will reschedule the delivery to you!